How to Call New Zealand from Australia: A Comprehensive Guide
Last updated 02 September 2024
Calling New Zealand from Australia might seem like a daunting task at first, but with the right guide, it’s as easy as pie. Whether you’re planning to catch up with a friend across the ditch, check in with family, or make an important business call, understanding the ins and outs of international dialling can make all the difference. In this article, we’ll take you on a step-by-step journey through the world of international calling. From the essential codes and prefixes you need to know, to practical tips for saving money on those long-distance chats, we’ve got everything covered. We’ll even tackle some common troubleshooting issues and give you a glimpse into the future of international calling with the rise of 5G and other tech innovations. So, if you’re ready to dial up your Kiwi connections without a hitch, keep reading—we’ll make sure your next call to New Zealand is smooth, affordable, and crystal clear!

Understanding the Basics of International Calling
Making an international call can feel like a small adventure, but don’t worry—you don’t need a map to navigate this one! When dialling New Zealand from Australia, it’s super simple, once you know the recipe. Start with a plus sign (+), followed by New Zealand’s country code (64), and top it off with the mobile number you’re calling. Voilà! Your call is on its way across the Tasman Sea.
What You Need to Know Before Making an International Call
Before you start dialling, there are a few things to check off your list. First, make sure you have New Zealand’s magic number—the country code 64—ready to go. Next, peek at your mobile plan to see if it covers international calls. Some plans are more generous than others, offering discounted rates or even international minutes. Knowing these details can save you from an unwelcome surprise on your next bill!
Common Challenges and How to Overcome Them
Calling New Zealand from Australia can come with a few hiccups, but nothing you can’t handle! One common snag is getting the dialling sequence wrong—just remember: use the plus sign (+) followed by 64 for New Zealand, and then the mobile number (minus the ‘0’ at the start). If high call costs have you sweating, consider using international calling cards or VoIP services that can cut those charges down to size. And don’t forget to check with your provider about any international calling deals—they might just have a special offer up their sleeve - at ZenSim our plans (excluding our lowest cost plan) come with 250-500 minutes of international calling.
Dialling a New Zealand Mobile from Australia
Ready to give your friends or family in New Zealand a ring? Dialling a New Zealand mobile from Australia is a breeze once you’ve got the hang of it. Whether it's for a chat, a catch-up, or even a surprise call, we’ve got the steps laid out so you can connect without a hitch.
Step-by-Step Instructions
Here’s your quick and easy guide to dialling a New Zealand mobile from Australia:
- Start with the plus sign (+). This automatically triggers the international access code, so there’s no need to worry about 0011.
- Next up is New Zealand’s country code, 64—this number is your gateway to the land of the long white cloud.
- Finally, dial the New Zealand mobile number, but here’s the trick: skip the leading ‘0’ from the NZ phone number. Your final format should look like this: +64 [Mobile Number] for example +64211111111. Easy, right?
Necessary Codes and Prefixes
When it comes to international calling, a few key codes and prefixes are your best friends. On a mobile phone, start with the plus sign (+) to replace the international access code. Then comes New Zealand’s country code, 64, which lets the network know where to send your call. And remember, when you ’re dialling a New Zealand mobile, skip the initial ‘0’—that’s one digit you won’t need!
Examples and Scenarios
Let’s see these steps in action! Say you’re calling a New Zealand mobile number like 021 123 4567. You’d dial +64 21 123 4567—notice how that ‘0’ is left behind. For another example, if the number is 027 987 6543, just dial +64 27 987 6543. These simple adjustments make sure your call reaches the right person, every time. So go ahead, give it a try, and make someone’s day with a call from across the ditch!
Key Codes for Calling New Zealand
When it comes to calling New Zealand from Australia, having the right codes at your fingertips is the key to success. These codes are your shortcuts to connecting with loved ones, friends, or colleagues across the Tasman. Let’s unlock the mystery of those all-important digits!
New Zealand Area Code Mobile
When calling a New Zealand mobile from Australia, the process is straightforward and doesn’t require a specific area code. You’ll focus on the country code and the mobile number itself. Start by entering New Zealand’s country code, which is 64, then dial the mobile number, but remember to drop the leading ‘0’. If you’re using a mobile phone, simply begin with the plus sign (+), and then follow it with 64 and the mobile number. For example, to call a number like 021 123 4567, you would dial +64 21 123 4567. This method ensures that your call reaches the right person quickly and efficiently.
New Zealand Area Code Landline
Calling a New Zealand landline from Australia requires a bit more attention to detail because landlines have specific area codes based on their location. To start, enter the international access code by using the plus sign (+), followed by New Zealand’s country code (64). Next, you’ll need to dial the area code for the specific region—without the leading ‘0’. For example, Auckland’s area code is 09, but you would dial it as 9. After the area code, enter the local landline number. So, if you’re calling a number in Auckland, it would look like this: +64 9 [Local Number]. This precise sequence ensures your call connects to the correct location without any hitches.
Calling New Zealand Landlines from Australia
Dialling up a landline in New Zealand from Australia? Whether it’s for a chat with family, a quick business call, or anything in between, connecting to a Kiwi landline is straightforward when you know the steps. Let’s break it down so you can get that conversation going.
Step-by-Step Instructions
Here’s your guide to calling a New Zealand landline from Australia:
- Start with the plus sign (+): This automatically takes care of the international access code, so you don’t need to dial 0011.
- Dial New Zealand’s country code, 64: This code directs your call to New Zealand, whether you’re calling a mobile or a landline.
- For Mobile Numbers: Simply enter the mobile number, but remember to drop the leading ‘0’. For example, if the mobile number is 021 123 4567, you would dial +64 21 123 4567.
- For Landline Numbers: Enter the area code for the specific region without the leading ‘0’. For instance, Auckland’s area code is 09, but you’ll dial it as 9. After the area code, input the local landline number. So, a call to a landline in Auckland would look like this: +64 9 [Local Number].
Examples and Scenarios
Let’s put this into action with a couple of examples. If you’re calling a mobile number in New Zealand, like 021 123 4567, you would dial +64 21 123 4567, dropping the leading ‘0’. For landlines, the process is similar but includes an area code. For instance, if you’re calling a landline in Auckland, which has the area code 09, you would dial +64 9 followed by the local number. For a call to Wellington, with its area code of 04, you would dial +64 4 plus the local number.

Tips for Making Cost-Effective International Calls
Making international calls doesn’t have to break the bank. With a few smart strategies, you can keep your conversations flowing without worrying about sky-high charges. Here are some handy tips to help you stay connected to New Zealand without emptying your wallet.
Using Calling Cards
Calling cards might seem a bit old-school, but they’re still a fantastic way to save on international calls. These cards allow you to prepay for minutes, often at a fraction of the cost your mobile provider might charge. Simply dial the access number on the card, enter your PIN, and then the New Zealand number you want to call. It’s an easy and budget-friendly option, especially if you make frequent international calls.
Leveraging VoIP Services
VoIP (Voice over Internet Protocol) services like WhatsApp, Messenger, Zoom, or Google Voice are game-changers for international calling. By using your internet connection to make calls, VoIP services can dramatically cut down on costs—or even make them free! All you need is a stable internet connection and a device with the app installed. It’s a great way to chat with friends and family in New Zealand without worrying about per-minute charges.
I personally use WhatsApp and Messenger to call friends & family in NZ and to be honest it's the best way because you can video call as well!
Mobile Plans with International Minutes
Many mobile providers (including us at ZenSim) offer plans that include international minutes as part of their package – see our plans here or our 5G plans here. These plans can be a lifesaver if you regularly call New Zealand. Check with your provider to see if they offer any deals that cover international calls—you might find that upgrading to a plan with included international minutes is more cost-effective than paying per call. It’s a simple way to keep in touch without any surprise costs!
Troubleshooting Common Issues
Even with all the right codes and a solid plan, sometimes things don’t go as expected when making international calls. But don’t worry—troubleshooting common issues is easier than you might think. Here’s how to tackle those pesky problems so you can get back to chatting in no time.
What to Do If the Call Doesn’t Connect
If your call to New Zealand isn’t connecting, don’t panic—start by double-checking the number you’ve dialled. Ensure you’ve included the correct sequence: the plus sign (+), New Zealand’s country code (64), and that you’ve dropped any leading zeros from the mobile or area code. If everything looks good and the call still won’t go through, try hanging up and dialling again, as it could just be a momentary glitch.
Checking for Network Issues
Sometimes, the problem isn’t with your dialling but with the network itself. If your call keeps dropping or won’t connect, it could be due to network congestion or outages. Check your mobile signal strength—if it’s low, try moving to a location with better reception. You can also visit your provider’s website or use their app to see if there are any known issues affecting international calls.
Contacting Your Service Provider for Support
If you’ve tried everything and your calls still aren’t going through, it might be time to contact your service provider. They can check if there are any blocks or restrictions on your account or if there’s a specific issue preventing your calls from connecting. Alternatively as I mentioned earlier don't forget to try using one of the free VoIP services like Messenger or WhatsApp as these are becoming the norm nowadays.
Future Trends in International Calling
The world of international calling is constantly evolving, and with technology advancing at lightning speed, the future looks bright—and faster than ever. From the rollout of 5G to cutting-edge innovations, here’s a sneak peek at what’s on the horizon for keeping us all connected globally.
5G and Its Impact on International Calls
5G isn’t just about faster internet speeds; it’s set to revolutionise international calling too. With 5G’s ultra-fast data transfer and low latency, making international calls will become even more seamless, with crystal-clear voice quality and minimal delays. This means fewer "Can you hear me now?" moments and more smooth, uninterrupted conversations. As 5G networks expand globally, expect international calls to feel more like local ones—fast, reliable, and incredibly clear. On top of this, of course video calling is becoming more common and faster connections mean clearer video calls too.
Emerging Technologies and Innovations
Beyond 5G, a host of emerging technologies are poised to transform international calling. AI-powered voice assistants are becoming smarter, helping to bridge language barriers in real-time during calls. Meanwhile, innovations in VoIP services are making it easier and cheaper to stay connected across borders. Virtual reality (VR) and augmented reality (AR) might even play a role in the future, allowing us to feel more present during calls by adding a visual and immersive dimension. The future of international calling is more than just voice—it’s an experience.
Summary
In summary, calling New Zealand from Australia doesn’t have to be complicated. By following a few simple steps—like starting with the plus sign (+), adding New Zealand’s country code (64), and then dialling the mobile or landline number—you can easily connect with loved ones or business contacts across the Tasman. We’ve walked you through the essential codes and prefixes, provided step-by-step instructions for both mobile and landline calls, and offered examples to make sure you get it right every time. We also covered some tips for making cost-effective international calls, such as using VoIP services or mobile plans with international minutes. If you ever encounter issues, our troubleshooting section has you covered, with advice on what to do if your call doesn’t connect, checking for network problems, and getting support from your service provider. Finally, we looked ahead at future trends like 5G and emerging technologies that promise to make international calling even smoother. With this guide, you’re all set to make your next call to New Zealand without a hitch!

Written by Josh Warner
Co-founder of ZenSim, full-time banana bread lover.
Josh has been an engineer for the past 12+ years and in the telecommunications industry for the past six. A self proclaimed developer, designer, copywriter and occasional gym goer, if you have used a ZenSim website or app, it's likely Josh was the one who designed & built it.
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