We get it, you travel
International
roaming
Taking off overseas? Add our 7 day international roaming pack for $35 to get you through. You can purchase the add-on in the ZenSim app.
Huge upgrade coming soon!
If you travel a fair bit then you will be stoked to know that very soon we will be launching a whole new international offering to our customers which will make staying connected while travelling so easy and so affordable. You're going to love it! Stay tuned ✌️
Roaming
add-on
Our 7 day international roaming add-on gives you 2GB of data, as well as a bunch of minutes and SMS if you need them - does anyone still use these? Anyway, it should do the trick. You can add it in the ZenSim app.
2GB
$35 for 7 days
Available in 31 countries
See our list of countries for more info.
90 minutes calls & 100 SMS
Old school calling & SMS if you need them.
7 day add-on
Need more? Simply add another one in the app, anytime.
The nitty gritty
Roaming FAQs
The roaming add-on is available for us in the following 31 countries:
• Belgium
• Canada
• China
• Denmark
• Fiji
• France
• Germany
• Greece
• Hong Kong
• Hungary
• India
• Indonesia
• Ireland
• Italy
• Malaysia
• Netherlands
• New Zealand
• Norway
• Philippines
• Portugal
• Republic of Korea
• Singapore
• Spain
• Sri Lanka
• Sweden
• Taiwan
• Thailand
• UK
• USA
• Vietnam
You need to be an existing ZenSim customer to add this to your plan. You can add it anytime you like if you can jump into the ZenSim app, and select the "International roaming" section in your service, there should be an option to add the add-on in there.
International roaming allows you to use your mobile phone to access mobile data (the internet), make and receive calls and send texts while traveling outside of Australia. If you're going away for a short trip, its a super easy way to stay connected and order Uber's and use maps etc while travelling.
If you log into the ZenSim app, within the Zen Garden and swipe down a little further you will see a little box with your roaming usage inside of it.
Keep in mind, with international roaming, some charges may not be real-time due to delays in receiving usage information from international roaming partners.
When you purchase a roaming pack in the ZenSim app, roaming will automatically be enabled. It will also automatically disable when your pack expires. If you want to check if your roaming pack is enabled, you can log into the app and head to the Zen Garden, if you swipe down a little you should be able to see a box with your roaming info inside of it - if you can see it, this means you're activated!
If you want to manually disable international roaming while your roaming pack is still active you can do this in the Service Settings section within the app.
