Travel eSIM Germany

These eSIMs don’t include voice minutes - data only. For any calling or texting, you’ll need to rely on VoIP or messaging apps such as WhatsApp, Viber, or Messenger.

Absolutely! You can install your Germany travel eSIM up to 30 days before departure. Installing early means it will automatically activate once you land.

Rest assured, installing before you leave won’t start your data or count down your plan days until you arrive in Germany.

If you see an activation error on iPhone when installing before arriving, you can ignore it-learn more in our eSIM Troubleshooting Guide.

No, our Germany travel eSIMs do not include any phone number - they strictly provide internet data. For calls, use data - driven apps such as WhatsApp, Messenger, or Facetime.

Your eSIM will activate automatically when you arrive in Germany. Though we recommend installing your Germany Travel eSIM before you arrive (this is different to activating).

To do this, scan the QR code we provide or install the eSIM directly from the ZenSim app while connected to WiFi. Once you arrive in Germany, your eSIM will activate automatically.

If you encounter any issues check out our eSIM Troubleshooting Guide or contact us directly ☺️

The eSIM activates when you touch down in Germany - if you’ve already installed it, it should connect automatically.

Installing while already in Germany works too; it will start as soon as you complete setup.

If you experience connection issues, check our eSIM Troubleshooting Guide or reach out to our support team.

If you want to avoid roaming headaches in Germany, a travel eSIM is the smarter pick:

Big Savings: Our local Germany eSIM data plans are priced for residents, not tourists who pay premium roaming costs.

Easy Plan Changes: Upgrade or downgrade your data allowance on the fly - no need for a new SIM.

Full Transparency: See your data usage in - app so you won’t run out unexpectedly or incur extra charges.

No, your plan only starts upon landing in Germany. Installing beforehand ensures you’re ready to go as the activation will happen automatically.

You’ll need WiFi for installation, so do it before departure and this way you will be connected as soon as you arrive.

If you run into any issues, our eSIM Troubleshooting Guide can help, or contact us directly.

Yes! Our eSIMs cover more than 200 countries, including Germany. We even provide regional eSIMs that span multiple countries in one package - head over to our Travel eSIMs page to learn more.

Network & Data Issues: If your eSIM is refusing to work, check out our eSIM troubleshooting guide. For personalized help, send us a message and we’ll jump on it.

Installation Queries: Need a walkthrough on how to install? View our eSIM install tutorial - or drop us a line via our contact form.

General Support: Have something else in mind? Reach out here and we’ll handle it swiftly.

Absolutely. Nearly all of our Travel eSIMs can be extended directly inside the ZenSim app in just a few taps. You can top up extra data, more days, or even include an additional country on the same eSIM, you’ll find everything in the Zen Garden top up section.

Just sign in, head to the Zen Garden, and you’ll spot the option to top up your eSIM straight away.

Top up plan details: The Germany options mirror the website plans, with an added 10% savings.

Longer trips: If your adventure goes beyond 30 days, you can stack as many top ups as you like. Each one activates only after the previous plan ends, so you can buy them in advance without affecting your current eSIM.

Add more countries: Many of our eSIMs now support multi country top ups. For example, if you're using a Europe eSIM and have a stopover in Dubai, simply add a Dubai top up and it will activate automatically when you land without needing a new installation.

Your Germany eSIM is designed for use within Germany, so once it's been activated there, it won’t work in other countries.

If you're visiting multiple destinations, a better option might be one of our regional Travel eSIMs that cover entire regions like Europe or Asia.

Easy - once you have purchased your Germany eSIM, you will be able to access your unique referral URL. From there, simply share it with your people, and when they sign up (provided they're a new customer) you will both save A$5.

For each person you refer you will earn a A$5 voucher on your account which will be automatically applied to your next purchase and as we mentioned your referee will also save A$5 on their order.

The ZenSim app lets you track referrals and copy your referral URL anytime. See our terms for more information.

Our Germany unlimited plans include a 3GB daily allowance, which is more than enough for most people - average daily usage tends to sit under 1GB.

If you happen to use more than that in a day, your speed gets limited to 1Mbps until midnight, at which point your full-speed allowance kicks back in.

This only applies to unlimited plans - if you've chosen a fixed-data plan like 10GB or 20GB, there's no daily throttling at all, just use it freely until it runs out. We'll let you know before that happens, and you can top up in seconds via the ZenSim app.

Your plan won't start using data or counting down days until you actually arrive in Germany - so there's zero risk in installing it early.

As long as you've already installed your eSIM, it'll automatically activate the moment you land, and that's when your days and data officially kick off.

From there, your eSIM expires when either your data or your days run out, whichever comes first (unless you're on an unlimited plan, in which case it's purely down to the days). So if you grab a 30-day plan, it'll run out 30 days after you arrive in Germany, not 30 days from when you bought it.

Simplest way is to pop your phone into our eSIM compatibility checker - it'll tell you straight away whether it's good to go with our Germany eSIM and the networks behind it.

If you're still unsure after that, get in touch with us and we'll help you figure it out. And just in case your phone isn't compatible after all, our refund policy means you'll get a full refund - so go ahead and grab a plan without the worry.

Absolutely - that's exactly what our 100% money back guarantee is there for.

Whether your trip gets cancelled, your phone turns out not to be eSIM-compatible, or your plans just change and you can't use it anymore, you're covered.

All the details live in our refund policy, but the short version is simple: if you can't install or use the eSIM, we'll refund you in full. Nobody should pay for a plan they can't use.