Travel eSIM Israel

Traditional calls and SMS aren’t part of our Israel eSIM packages - they’re strictly data/internet. To talk or text, use internet based services (WhatsApp, Messenger, etc.) with your eSIM data.

Absolutely! You can install your Israel travel eSIM up to 30 days before departure. Installing early means it will automatically activate once you land.

Rest assured, installing before you leave won’t start your data or count down your plan days until you arrive in Israel.

If you see an activation error on iPhone when installing before arriving, you can ignore it-learn more in our eSIM Troubleshooting Guide.

No, these eSIMs only provide data access and do not assign you a phone number. To make calls, you will need to use internet based apps such as WhatsApp or Messenger.

Your eSIM will activate automatically when you arrive in Israel. Though we recommend installing your Israel Travel eSIM before you arrive (this is different to activating).

To do this, scan the QR code we provide or install the eSIM directly from the ZenSim app while connected to WiFi. Once you arrive in Israel, your eSIM will activate automatically.

If you encounter any issues check out our eSIM Troubleshooting Guide or contact us directly ☺️

The eSIM activates when you touch down in Israel - if you’ve already installed it, it should connect automatically.

Installing while already in Israel works too; it will start as soon as you complete setup.

If you experience connection issues, check our eSIM Troubleshooting Guide or reach out to our support team.

Hands down, a travel eSIM beats roaming in Israel. Here’s why:

Cheaper Data: Pay local prices rather than roaming surcharges from your home network.

Instant Setup: No waiting for physical SIM delivery - your eSIM is ready the minute you land.

Full Expense Control: Track data usage and spending in - app, so you avoid surprise fees.

No - the plan’s data and days only start when you arrive in Israel. Installation beforehand simply sets it up for activation on landing.

We recommend installing before departure since you will need WiFi to complete the installation process and this way you will be connected as soon as you land.

If you need help connecting, check our eSIM Troubleshooting Guide or reach out to us.

Of course! At ZenSim, we offer eSIMs that support over 200+ destinations, including Israel. On top of this we also provide regional eSIMs which cover multiple countries within one eSIM, please see our Travel eSIMs page for more info on these.

Connection Problems: If your Israel eSIM isn’t loading data, check our troubleshooting post. If that doesn’t do it, contact us and we’ll get you fixed up.

Installation Questions: Need help installing your eSIM? Visit our how-to guide, or shoot us a message at Contact Us and we’ll sort it out.

Anything Else: Got other queries? Visit our contact page and we’ll be right with you.

Yep! 99% of our eSIMs can be topped up within the ZenSim app with just a couple of clicks. If you run out of data, need more days, or you even want to add a new destination to the same eSIM, you can do all of this in the top up section in the Zen Garden in the app.

Log into the app, navigate to the Zen Garden to find your Israel service, and you will see a button to up your eSIM right there.

Top up plan options: Israel top up plans are the same as the plans on the website except with a 10% discount!

Extending a long trip: If you're travelling to Israel for more than 30 days, you can add as many top ups as you need to your first eSIM to extend the days and data you have. Each top up will only take effect when the previous eSIM is expired so you can purchase the top ups any time you want without worrying about overwriting your existing plan.

Multi country top ups: You can now add multiple countries to most of our eSIMs via top up, so if you're in Europe for example and are stopping over in Dubai on the way home, you can add a Dubai top up to your Europe eSIM so you don't need to reinstall anything. Alternate country top ups will only activate when you arrive in the new country.

Single-country eSIMs like the Israel one are only valid within that country once activated.

For travel across borders, a regional plan might suit you better - our regional Travel eSIMs cover multiple countries in one.

Yep, you can, can you should! For every friend or family member you refer to purchase a Israel eSIM, you will earn a A$5 voucher to use on your next purchase AND they will save A$5 on their purchase.

All you have to do is share your unique referral URL with them, which you can access after purchase, and if they click it and purchase the savings are automatic.

You can monitor your referrals and find your personal referral URL directly in the ZenSim app. Read our terms for full details.

Our Israel unlimited plans include a 3GB daily allowance, which is more than enough for most people - average daily usage tends to sit under 1GB.

If you happen to use more than that in a day, your speed gets limited to 1Mbps until midnight, at which point your full-speed allowance kicks back in.

This only applies to unlimited plans - if you've chosen a fixed-data plan like 10GB or 20GB, there's no daily throttling at all, just use it freely until it runs out. We'll let you know before that happens, and you can top up in seconds via the ZenSim app.

It won't activate the moment you buy it - your Israel eSIM won't touch your data or days until you actually arrive, so there's no downside to installing it in advance.

As long as it's installed beforehand, it'll activate itself the second you touch down, and that's the moment your plan officially begins.

As for running out - your eSIM expires once your data or days are gone, whichever comes first (just the days, if you're on unlimited). Buy a 30-day plan and it'll run out 30 days after arrival in Israel, not 30 days after purchase.

Best way to find out is with our eSIM compatibility checker - just enter your phone details and it'll confirm whether it's compatible with our Israel eSIM and networks.

Not 100% sure, or getting an unexpected result? Contact us and we'll help sort it out. Worst case scenario, if your phone truly isn't compatible, our refund policy gives you a full refund - so there's no risk in trying.

We sure do - it's covered under our 100% money back guarantee.

Cancelled trip, incompatible phone, or your travel plans just changing - all of these situations qualify.

Check out our refund policy for the full details, but the bottom line is: if you can't install or use the eSIM, you'll get every cent back.