Travel eSIM North America

Yep! Our North America travel eSIMs come with an unlimited data option for both 5, 15 or 30 days depending on your needs. Unlimited data is great for those who want to just enjoy and not worry about blowing out a data cap. If you need more than 30 days you can also extend/top up the North America eSIM in our ZenSim app - easy.

Traditional calls and SMS aren’t part of our North America eSIM packages - they’re strictly data/internet. To talk or text, use internet based services (WhatsApp, Messenger, etc.) with your eSIM data.

Of course. You can install your North America eSIM up to 30 days before departure. Once you arrive, it will activate automatically.

Installing early won’t use any data or start your plan until you arrive in North America.

If your iPhone shows an activation error during pre-install, you can ignore often it - refer to our eSIM Troubleshooting Guide for help.

No - our North America travel eSIMs are data-only, so they don’t come with a voice line or phone number. Any calls or texts must go through internet apps like WhatsApp or Messenger.

Your eSIM will activate automatically when you arrive in North America. We recommend installing your North America Travel eSIM in advance (installation is different from activation).

Just scan the QR code you receive or install via the ZenSim app using WiFi. Once you touch down in North America, your eSIM will go live automatically.

If anything goes wrong, check out our eSIM Troubleshooting Guide or contact us 😊

Once you arrive in North America, your eSIM activates automatically if it’s already installed.

If you install it after arriving, the eSIM will activate and begin working immediately.

For any setup or connection problems, refer to our eSIM Troubleshooting Guide or contact our support.

Good question! Opting for a travel eSIM instead of roaming in North America offers clear advantages:

Lower Costs: Say goodbye to outrageous roaming bills by switching to a local travel package designed for North America.

Seamless Switching: Change between data plans without fumbling with physical SIM cards - perfect for spontaneous travellers.

Budget Control: Track data usage in real time and avoid surprise charges or overages.

Not until you land in North America. Installing ahead won’t start your plan; it goes live automatically when you arrive.

Make sure to install before you travel, as WiFi is required for setup and this way your North America eSIM will be ready to use when you land.

If you encounter connection issues, see our eSIM Troubleshooting Guide or contact support.

Absolutely! ZenSim’s eSIMs work in over 200 countries, and North America is one of them. We also have regional eSIMs that cover several nations on a single plan - check out our Travel eSIMs page for details.

Network & Data Issues: If your eSIM is refusing to work, check out our eSIM troubleshooting guide. For personalized help, send us a message and we’ll jump on it.

Installation Queries: Need a walkthrough on how to install? View our eSIM install tutorial - or drop us a line via our contact form.

General Support: Have something else in mind? Reach out here and we’ll handle it swiftly.

Sure thing! Our regional eSIMs support several countries. Just review the list above to see if North America and your other destinations are covered.

Once it’s installed, you can travel between all of the specified countries without hassle.

Yep! 99% of our eSIMs can be topped up within the ZenSim app with just a couple of clicks. If you run out of data, need more days, or you even want to add a new destination to the same eSIM, you can do all of this in the top up section in the Zen Garden in the app.

Log into the app, navigate to the Zen Garden to find your North America service, and you will see a button to up your eSIM right there.

Top up plan options: North America top up plans are the same as the plans on the website except with a 10% discount!

Extending a long trip: If you're travelling to North America for more than 30 days, you can add as many top ups as you need to your first eSIM to extend the days and data you have. Each top up will only take effect when the previous eSIM is expired so you can purchase the top ups any time you want without worrying about overwriting your existing plan.

Multi country top ups: You can now add multiple countries to most of our eSIMs via top up, so if you're in Europe for example and are stopping over in Dubai on the way home, you can add a Dubai top up to your Europe eSIM so you don't need to reinstall anything. Alternate country top ups will only activate when you arrive in the new country.

Absolutely you can. After purchasing your North America eSIM, share your unique referral URL with whoever you like and if they purchase you both save A$5 on your next purchases.

After purchase you can access your URL on the checkout confirmation screen or in the ZenSim app. For each new customer you refer to us you will be given a A$5 voucher to use on your next purchase.

Track your referral activity and access your unique referral link inside the ZenSim app. View the terms to learn more.

Great question! Our North America unlimited plans come with a 3GB daily allowance, which is plenty for most travellers - the average person uses under 1GB a day.

If you do blow past that in a single day, your speed drops to 1Mbps until midnight, when your daily allowance resets and you're back to full speed.

If you're on a fixed-data plan instead (say 10GB or 20GB), there's no daily cap at all - use as much as you like until the plan runs out. We'll give you a heads up before that happens, and topping up is just a couple of taps away in the ZenSim app.

It won't activate the moment you buy it - your North America eSIM won't touch your data or days until you actually arrive, so there's no downside to installing it in advance.

As long as it's installed beforehand, it'll activate itself the second you touch down, and that's the moment your plan officially begins.

As for running out - your eSIM expires once your data or days are gone, whichever comes first (just the days, if you're on unlimited). Buy a 30-day plan and it'll run out 30 days after arrival in North America, not 30 days after purchase.

Simplest way is to pop your phone into our eSIM compatibility checker - it'll tell you straight away whether it's good to go with our North America eSIM and the networks behind it.

If you're still unsure after that, get in touch with us and we'll help you figure it out. And just in case your phone isn't compatible after all, our refund policy means you'll get a full refund - so go ahead and grab a plan without the worry.

Yep, that's precisely why we offer a 100% money back guarantee.

Whether it's a cancelled trip, an incompatible phone, or your travel plans simply shifting, you're covered either way.

You'll find the full breakdown in our refund policy, but the gist is: can't install it, can't use it, we'll refund it in full. Simple as that.