Travel eSIM Canada

No, our Canada eSIMs only deliver mobile data. For voice or SMS, you’ll need to use an app that works over data - WhatsApp, Messenger, or other similar internet calling platforms.

Of course. You can install your Canada eSIM up to 30 days before departure. Once you arrive, it will activate automatically.

Installing early won’t use any data or start your plan until you arrive in Canada.

If your iPhone shows an activation error during pre-install, you can ignore often it - refer to our eSIM Troubleshooting Guide for help.

No, these eSIMs only provide data access and do not assign you a phone number. To make calls, you will need to use internet based apps such as WhatsApp or Messenger.

Your eSIM will activate automatically once you arrive in Canada. We advise installing your Canada Travel eSIM before you travel (installation is distinct from activation).

To install, just scan the QR code we send or install via the ZenSim app over WiFi. On landing in Canada, the eSIM will switch on by itself.

If you have any problems, check our eSIM Troubleshooting Guide or contact us 😊

Once you arrive in Canada, your eSIM activates automatically if it’s already installed.

If you install it after arriving, the eSIM will activate and begin working immediately.

For any setup or connection problems, refer to our eSIM Troubleshooting Guide or contact our support.

Absolutely - using a travel eSIM beats roaming in Canada for several reasons:

Cost Efficiency: Our Canada local data rates are much cheaper than pay-as-you-go roaming fees.

Instant Activation: No need to wait for a SIM card; your eSIM goes live as soon as you land.

Data Visibility: Monitor exactly how much you’ve consumed, so there are no hidden surprises on your bill.

No - the plan’s data and days only start when you arrive in Canada. Installation beforehand simply sets it up for activation on landing.

We recommend installing before departure since you will need WiFi to complete the installation process and this way you will be connected as soon as you land.

If you need help connecting, check our eSIM Troubleshooting Guide or reach out to us.

Definitely! ZenSim supports eSIM usage in over 200 countries, so Canada is covered. If you need multi-country coverage, take a look at our regional eSIM options on the Travel eSIMs page.

Connectivity Troubleshooting: Check our troubleshooting guide if your eSIM won’t connect. Still stuck? Hit up our support team and we’ll get you back online fast.

eSIM Installation Help: For help setting up your eSIM, visit our installation guide, or simply contact us - we’re happy to assist.

Other Inquiries: Have another issue? Head to our contact page and we’ll respond ASAP.

Yes it can. Nearly all ZenSim eSIMs support top ups inside the app. You can boost your data, add extra days, or attach a new country to the same eSIM from the Zen Garden in only a few steps.

Just log into the app, open the Zen Garden, and you’ll find the top up control ready to use.

Top up choices: The Canada top ups match the plans on our website, just with an extra 10% off.

If you're travelling longer than 30 days: You can purchase multiple top ups in advance. They only activate once the current plan finishes, so nothing overwrites your existing eSIM.

If your trip includes several destinations: Many of our eSIMs support multi country top ups. For example, you can add Dubai to a Europe eSIM and it will activate the moment you arrive without reinstalling anything.

Your Canada eSIM is designed for use within Canada, so once it's been activated there, it won’t work in other countries.

If you're visiting multiple destinations, a better option might be one of our regional Travel eSIMs that cover entire regions like Europe or Asia.

Very true! Not only that, you can refer as many people as you like to buy our Canada eSIM, you'll earn a A$5 voucher for each referral - and they will also save A$5 on their order.

There's a couple of things to be aware of, firstly they have to be a new customer for this to apply, and you as the referrer can only use one A$5 voucher per order if you happen to refer a whole lot of friends.

You can view your referral performance and grab your referral URL in the ZenSim app. Visit our terms for more info.

Great question! Our Canada unlimited plans come with a 3GB daily allowance, which is plenty for most travellers - the average person uses under 1GB a day.

If you do blow past that in a single day, your speed drops to 1Mbps until midnight, when your daily allowance resets and you're back to full speed.

If you're on a fixed-data plan instead (say 10GB or 20GB), there's no daily cap at all - use as much as you like until the plan runs out. We'll give you a heads up before that happens, and topping up is just a couple of taps away in the ZenSim app.

Not at all - installing early doesn't use up any of your days or data, and it doesn't set a start date either. Everything stays dormant until you actually land in Canada.

Once you arrive, and provided you've already installed it, your eSIM activates automatically and your plan's official start date is that moment of arrival.

The end date follows on from there - it'll expire once your data or days run out, whichever happens first (or just the days if you've gone unlimited). A 30-day plan gives you a full 30 days from the moment you land in Canada, no matter how far in advance you bought or installed it.

Quickest way to check is through our eSIM compatibility checker - it'll let you know in seconds if your phone plays nicely with our Canada eSIM and the networks it runs on.

If anything's unclear or you'd rather double check with a human, reach out to us anytime. And if your phone ends up not being compatible, you're covered by our refund policy - full refund, no hassle - so it's worth just giving it a go.

We've got a 100% money back guarantee for exactly this kind of situation.

That covers trip cancellations, phones that turn out not to be eSIM-compatible, or just a change of plans that means you no longer need it.

Our full refund policy spells it all out, but the short version is: unable to install or use the eSIM means a full refund, every time.