Travel eSIM Italy

Our Italy travel eSIMs are purely data - no native voice or SMS services are included. If you need calling, use an internet - based app like WhatsApp or Skype over your data connection.

Your eSIM will activate automatically once you arrive in Italy. We advise installing your Italy Travel eSIM before you travel (installation is distinct from activation).

To install, just scan the QR code we send or install via the ZenSim app over WiFi. On landing in Italy, the eSIM will switch on by itself.

If you have any problems, check our eSIM Troubleshooting Guide or contact us 😊

Of course. You can install your Italy eSIM up to 30 days before departure. Once you arrive, it will activate automatically.

Installing early won’t use any data or start your plan until you arrive in Italy.

If your iPhone shows an activation error during pre-install, you can ignore often it - refer to our eSIM Troubleshooting Guide for help.

Hands down, a travel eSIM beats roaming in Italy. Here’s why:

Cheaper Data: Pay local prices rather than roaming surcharges from your home network.

Instant Setup: No waiting for physical SIM delivery - your eSIM is ready the minute you land.

Full Expense Control: Track data usage and spending in - app, so you avoid surprise fees.

Nope - the eSIM waits for you to land in Italy before beginning data usage or counting plan days, unless of course you're already in Italy then yes it will start using data immediately.

We advise installing before departure over WiFi so you can be connected as soon as you land on the tarmac.

For any connection hiccups, check out our eSIM Troubleshooting Guide or get in touch.

No, these eSIMs only provide data access and do not assign you a phone number. To make calls, please use internet - enabled apps such as WhatsApp or FaceTime.

Yes! Our eSIMs cover more than 200 countries, including Italy. We even provide regional eSIMs that span multiple countries in one package - head over to our Travel eSIMs page to learn more.

Once activated in Italy, your eSIM typically won’t function outside that country.

If you're planning to hop between countries, we recommend checking out our regional Travel eSIMs - they’re made for multi-country use and cover most major regions.

Connection Problems: If your Italy eSIM isn’t loading data, check our troubleshooting post. If that doesn’t do it, contact us and we’ll get you fixed up.

Installation Questions: Need help installing your eSIM? Visit our how-to guide, or shoot us a message at Contact Us and we’ll sort it out.

Anything Else: Got other queries? Visit our contact page and we’ll be right with you.

Your Italy eSIM will start working the moment you land in Italy-it auto-activates if installed prior to departure.

If you install it after arrival, it will connect immediately.

Trouble connecting? Visit our eSIM Troubleshooting Guide or contact us for help.

Yep! 99% of our eSIMs can be topped up within the ZenSim app with just a couple of clicks. If you run out of data, need more days, or you even want to add a new destination to the same eSIM, you can do all of this in the top up section in the Zen Garden in the app.

Log into the app, navigate to the Zen Garden, and you will see a button to tp up your eSIM right there.

Extending a long trip: If you're travelling for more than 30 days, you can add as many top ups as you need to your first eSIM to extend the days and data you have. Each top up will only take effect when the previous eSIM is expired so you can purchase the top ups any time you want without worrying about overwriting your existing plan.

Multi country top ups: You can now add multiple countries to most of our eSIMs via top up, so if you're in Europe for example and are stopping over in Dubai on the way home, you can add a Dubai top up to your Europe eSIM so you don't need to reinstall anything. Alternate country top ups will only activate when you arrive in the new country.