Travel eSIM Puerto Rico

These eSIMs don’t include voice minutes - data only. For any calling or texting, you’ll need to rely on VoIP or messaging apps such as WhatsApp, Viber, or Messenger.

Yes! Your Puerto Rico eSIM can be installed as early as 30 days before you travel. It won’t start until you touch down in Puerto Rico.

Installing beforehand means no setup stress on arrival, and it won’t use any data or days until you land.

If you get an activation warning on iPhone when installing before arriving, that’s normal - check our eSIM Troubleshooting Guide for details.

No, these eSIMs only provide data access and do not assign you a phone number. To make calls, you will need to use internet based apps such as WhatsApp or Messenger.

Your eSIM will activate automatically when you arrive in Puerto Rico. We recommend installing your Puerto Rico Travel eSIM in advance (installation is different from activation).

Just scan the QR code you receive or install via the ZenSim app using WiFi. Once you touch down in Puerto Rico, your eSIM will go live automatically.

If anything goes wrong, check out our eSIM Troubleshooting Guide or contact us 😊

Your Puerto Rico eSIM will start working the moment you land in Puerto Rico-it auto-activates if installed prior to departure.

If you install it after arrival, it will connect immediately.

Trouble connecting? Visit our eSIM Troubleshooting Guide or contact us for help.

Absolutely - using a travel eSIM beats roaming in Puerto Rico for several reasons:

Cost Efficiency: Our Puerto Rico local data rates are much cheaper than pay-as-you-go roaming fees.

Instant Activation: No need to wait for a SIM card; your eSIM goes live as soon as you land.

Data Visibility: Monitor exactly how much you’ve consumed, so there are no hidden surprises on your bill.

Nope - the eSIM waits for you to land in Puerto Rico before beginning data usage or counting plan days, unless of course you're already in Puerto Rico then yes it will start using data immediately.

We advise installing before departure over WiFi so you can be connected as soon as you land on the tarmac.

For any connection hiccups, check out our eSIM Troubleshooting Guide or get in touch.

Absolutely! ZenSim’s eSIMs work in over 200 countries, and Puerto Rico is one of them. We also have regional eSIMs that cover several nations on a single plan - check out our Travel eSIMs page for details.

Signal & Connectivity: If you’re stuck without data, follow our detailed troubleshooting guide. If issues persist, contact support and we’ll fix it promptly.

Install Assistance: For help installing, consult our installation walkthrough. Still need help? Reach out and we’ll guide you step by step.

Other Support Requests: For anything else, head to our contact page.

Absolutely. Nearly all of our Travel eSIMs can be extended directly inside the ZenSim app in just a few taps. You can top up extra data, more days, or even include an additional country on the same eSIM, you’ll find everything in the Zen Garden top up section.

Just sign in, head to the Zen Garden, and you’ll spot the option to top up your eSIM straight away.

Top up plan details: The Puerto Rico options mirror the website plans, with an added 10% savings.

Longer trips: If your adventure goes beyond 30 days, you can stack as many top ups as you like. Each one activates only after the previous plan ends, so you can buy them in advance without affecting your current eSIM.

Add more countries: Many of our eSIMs now support multi country top ups. For example, if you're using a Europe eSIM and have a stopover in Dubai, simply add a Dubai top up and it will activate automatically when you land without needing a new installation.

Not exactly. Once your Puerto Rico eSIM is active, it’s tied to that country.

If you're visiting more than one place, our regional Travel eSIMs offer broader coverage so you can roam freely across multiple destinations.

Absolutely you can. After purchasing your Puerto Rico eSIM, share your unique referral URL with whoever you like and if they purchase you both save A$5 on your next purchases.

After purchase you can access your URL on the checkout confirmation screen or in the ZenSim app. For each new customer you refer to us you will be given a A$5 voucher to use on your next purchase.

Track your referral activity and access your unique referral link inside the ZenSim app. View the terms to learn more.

Only on unlimited plans, and only past 3GB in a single day - which is a generous amount, considering most travellers use less than 1GB daily.

If you do go past 3GB, your speed will be limited to 1Mbps until midnight, when it resets and you're back to full speed again.

Fixed-data plans (10GB, 20GB, etc.) don't have any daily throttling - you're free to use your data at whatever pace suits you until the plan's used up. We'll flag it before you run out, and topping up takes just a couple of taps in the ZenSim app.

Your days and data don't start counting down the second you buy the eSIM - they only kick in once you actually land in Puerto Rico, so feel free to install it well ahead of your trip.

As long as it's already installed, it'll auto-activate the moment you arrive, and that's when the clock starts on your plan.

As for when it ends - your plan runs until either your data or your days are used up, whichever happens first (unless you're unlimited, in which case it's just the days that matter). A 30-day plan means it ends 30 days from your arrival in Puerto Rico, not 30 days from your purchase date.

Quickest way to check is through our eSIM compatibility checker - it'll let you know in seconds if your phone plays nicely with our Puerto Rico eSIM and the networks it runs on.

If anything's unclear or you'd rather double check with a human, reach out to us anytime. And if your phone ends up not being compatible, you're covered by our refund policy - full refund, no hassle - so it's worth just giving it a go.

Yep, that's precisely why we offer a 100% money back guarantee.

Whether it's a cancelled trip, an incompatible phone, or your travel plans simply shifting, you're covered either way.

You'll find the full breakdown in our refund policy, but the gist is: can't install it, can't use it, we'll refund it in full. Simple as that.