Travel eSIM Colombia

No, the Colombia travel eSIM is data-only. It won’t give you a cellular voice line. If you want to call, just fire up WhatsApp, Telegram, or FaceTime using your data allowance.

Of course. You can install your Colombia eSIM up to 30 days before departure. Once you arrive, it will activate automatically.

Installing early won’t use any data or start your plan until you arrive in Colombia.

If your iPhone shows an activation error during pre-install, you can ignore often it - refer to our eSIM Troubleshooting Guide for help.

Our Colombia travel eSIM is strictly for data; it doesn’t come with a phone number or traditional call/SMS service. You will need to use an internet based app for communication.

Your eSIM will activate automatically once you step off the plane in Colombia. We do suggest installing your Colombia Travel eSIM before departure (installation ≠ activation).

Installation is a breeze: scan the QR code provided or install via the ZenSim app over WiFi. Upon landing, the eSIM will activate itself.

Encountering issues? Visit our eSIM Troubleshooting Guide or contact us 😊

If installed before your trip, it will activate when you land in Colombia.

If installed after arrival, it goes live right away.

Having issues? Check our eSIM Troubleshooting Guide or contact us for assistance.

Using a travel eSIM trumps roaming in Colombia - here’s a quick rundown:

Significant Savings: Pay local Colombia rates instead of exorbitant roaming prices set by your home carrier.

Convenient Switching: No swapping SIM cards - manage everything digitally from your phone settings.

Usage Clarity: Get real-time updates on data consumption, so you never get billed for data you didn’t need.

Nope - the eSIM waits for you to land in Colombia before beginning data usage or counting plan days, unless of course you're already in Colombia then yes it will start using data immediately.

We advise installing before departure over WiFi so you can be connected as soon as you land on the tarmac.

For any connection hiccups, check out our eSIM Troubleshooting Guide or get in touch.

Yes! Our eSIMs cover more than 200 countries, including Colombia. We even provide regional eSIMs that span multiple countries in one package - head over to our Travel eSIMs page to learn more.

Signal & Connectivity: If you’re stuck without data, follow our detailed troubleshooting guide. If issues persist, contact support and we’ll fix it promptly.

Install Assistance: For help installing, consult our installation walkthrough. Still need help? Reach out and we’ll guide you step by step.

Other Support Requests: For anything else, head to our contact page.

Yes, you can. Around 99 percent of our eSIMs allow quick and easy top ups through the ZenSim app. You can add more data, increase the days, or even include a different destination on the same eSIM right from the Zen Garden.

Open the app, go to the Zen Garden area, and you’ll see the top up button waiting for you.

Top up pricing: Colombia top up plans follow the same pricing as on the website, minus a 10% discount.

Travelling for a while: If your trip lasts more than 30 days, you can queue multiple top ups. None of them will interrupt your current plan because each one only activates when the previous eSIM expires.

Travelling to more destinations: Most eSIMs let you attach extra countries via a top up. For example, if you're heading home from Europe and stopping in Singapore, you can add Singapore to your Europe eSIM and it will switch on once you arrive.

After activation in Colombia, your eSIM won’t usually work elsewhere. Each country typically needs its own eSIM unless you're using a regional one.

To make travel easier, try one of our regional Travel eSIMs - they work across entire continents.

Easy - once you have purchased your Colombia eSIM, you will be able to access your unique referral URL. From there, simply share it with your people, and when they sign up (provided they're a new customer) you will both save A$5.

For each person you refer you will earn a A$5 voucher on your account which will be automatically applied to your next purchase and as we mentioned your referee will also save A$5 on their order.

The ZenSim app lets you track referrals and copy your referral URL anytime. See our terms for more information.

It might, but only if you're on an unlimited plan and only after you pass 3GB in a single day - which is well above what most people actually use (under 1GB a day on average).

Once you hit that 3GB mark, your speed drops to 1Mbps until midnight, then resets back to full speed for the new day.

If you're on a fixed-data plan like 10GB or 20GB, none of this applies - there's no daily limit, just use your data as needed until the plan runs out. We'll notify you beforehand, and you can top up right away in the ZenSim app.

It won't activate the moment you buy it - your Colombia eSIM won't touch your data or days until you actually arrive, so there's no downside to installing it in advance.

As long as it's installed beforehand, it'll activate itself the second you touch down, and that's the moment your plan officially begins.

As for running out - your eSIM expires once your data or days are gone, whichever comes first (just the days, if you're on unlimited). Buy a 30-day plan and it'll run out 30 days after arrival in Colombia, not 30 days after purchase.

Best way to find out is with our eSIM compatibility checker - just enter your phone details and it'll confirm whether it's compatible with our Colombia eSIM and networks.

Not 100% sure, or getting an unexpected result? Contact us and we'll help sort it out. Worst case scenario, if your phone truly isn't compatible, our refund policy gives you a full refund - so there's no risk in trying.

We sure do - it's covered under our 100% money back guarantee.

Cancelled trip, incompatible phone, or your travel plans just changing - all of these situations qualify.

Check out our refund policy for the full details, but the bottom line is: if you can't install or use the eSIM, you'll get every cent back.