Travel eSIM Laos

These eSIMs don’t include voice minutes - data only. For any calling or texting, you’ll need to rely on VoIP or messaging apps such as WhatsApp, Viber, or Messenger.

Yes! Your Laos eSIM can be installed as early as 30 days before you travel. It won’t start until you touch down in Laos.

Installing beforehand means no setup stress on arrival, and it won’t use any data or days until you land.

If you get an activation warning on iPhone when installing before arriving, that’s normal - check our eSIM Troubleshooting Guide for details.

No, the Laos eSIM is data-only and excludes voice/SMS numbers. You’ll have to rely on data-based messaging platforms like WhatsApp or Messenger for calling.

Your eSIM will activate automatically when you land in Laos. However, we recommend installing the Laos Travel eSIM beforehand (activation happens on arrival).

Simply scan the QR code provided or install the eSIM via the ZenSim app while on WiFi. Once you touch down in Laos, the eSIM will go live.

Trouble activating? See our eSIM Troubleshooting Guide or contact us for help ☺️

Your Laos travel eSIM kicks in as soon as you arrive in Laos - provided it was installed beforehand.

If you install it after you land, it should start working right away.

If you run into trouble, see our eSIM Troubleshooting Guide or get in touch with us.

Absolutely - using a travel eSIM beats roaming in Laos for several reasons:

Cost Efficiency: Our Laos local data rates are much cheaper than pay-as-you-go roaming fees.

Instant Activation: No need to wait for a SIM card; your eSIM goes live as soon as you land.

Data Visibility: Monitor exactly how much you’ve consumed, so there are no hidden surprises on your bill.

Nope - the eSIM waits for you to land in Laos before beginning data usage or counting plan days, unless of course you're already in Laos then yes it will start using data immediately.

We advise installing before departure over WiFi so you can be connected as soon as you land on the tarmac.

For any connection hiccups, check out our eSIM Troubleshooting Guide or get in touch.

Yes! Our eSIMs cover more than 200 countries, including Laos. We even provide regional eSIMs that span multiple countries in one package - head over to our Travel eSIMs page to learn more.

Connection Issues: If you’re experiencing trouble connecting, start with our eSIM troubleshooting guide. If all else fails, reach out to us and we’ll sort it out quickly.

Installation Support: Struggling to install your eSIM? Check out our step-by-step installation article - or contact support directly and we’ll walk you through it.

Other Questions: Anything else on your mind? Contact us here and we’ll have your back in no time.

Absolutely. Nearly all of our Travel eSIMs can be extended directly inside the ZenSim app in just a few taps. You can top up extra data, more days, or even include an additional country on the same eSIM, you’ll find everything in the Zen Garden top up section.

Just sign in, head to the Zen Garden, and you’ll spot the option to top up your eSIM straight away.

Top up plan details: The Laos options mirror the website plans, with an added 10% savings.

Longer trips: If your adventure goes beyond 30 days, you can stack as many top ups as you like. Each one activates only after the previous plan ends, so you can buy them in advance without affecting your current eSIM.

Add more countries: Many of our eSIMs now support multi country top ups. For example, if you're using a Europe eSIM and have a stopover in Dubai, simply add a Dubai top up and it will activate automatically when you land without needing a new installation.

After activation in Laos, your eSIM won’t usually work elsewhere. Each country typically needs its own eSIM unless you're using a regional one.

To make travel easier, try one of our regional Travel eSIMs - they work across entire continents.

Very true! Not only that, you can refer as many people as you like to buy our Laos eSIM, you'll earn a A$5 voucher for each referral - and they will also save A$5 on their order.

There's a couple of things to be aware of, firstly they have to be a new customer for this to apply, and you as the referrer can only use one A$5 voucher per order if you happen to refer a whole lot of friends.

You can view your referral performance and grab your referral URL in the ZenSim app. Visit our terms for more info.

Only if you're on one of our unlimited plans - these come with a 3GB daily allowance, which covers the vast majority of travellers comfortably, since most people only use under 1GB a day.

Go over 3GB in a day and your speed will drop to 1Mbps for the rest of that day, resetting back to full speed at midnight.

If you've gone with a fixed-data plan (like 10GB or 20GB) instead of unlimited, there's no daily cap to worry about - you can use your data however you like until it's gone. We'll notify you before you run out, and you can top up instantly through the ZenSim app.

Your plan won't start using data or counting down days until you actually arrive in Laos - so there's zero risk in installing it early.

As long as you've already installed your eSIM, it'll automatically activate the moment you land, and that's when your days and data officially kick off.

From there, your eSIM expires when either your data or your days run out, whichever comes first (unless you're on an unlimited plan, in which case it's purely down to the days). So if you grab a 30-day plan, it'll run out 30 days after you arrive in Laos, not 30 days from when you bought it.

Simplest way is to pop your phone into our eSIM compatibility checker - it'll tell you straight away whether it's good to go with our Laos eSIM and the networks behind it.

If you're still unsure after that, get in touch with us and we'll help you figure it out. And just in case your phone isn't compatible after all, our refund policy means you'll get a full refund - so go ahead and grab a plan without the worry.

Absolutely - that's exactly what our 100% money back guarantee is there for.

Whether your trip gets cancelled, your phone turns out not to be eSIM-compatible, or your plans just change and you can't use it anymore, you're covered.

All the details live in our refund policy, but the short version is simple: if you can't install or use the eSIM, we'll refund you in full. Nobody should pay for a plan they can't use.